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THE MEDIATING ROLE CONFLICT WITH CO-WORKERS IN THE EFFECT OF INDIVIDUAL INNOVATIVE BEHAVIOURS ON THE ROLE CONFLICT AND ROLE AMBIGUITY OF WORKERS

Year 2019, Volume: 4 Issue: 2, 129 - 148, 26.10.2019

Abdullah Çalışkan , İrfan Akkoç , Ömer Turunç

Abstract

References

  • Agarwal, S. (1993). Influence of formalization on role stress, organizational commitment, and work alienation of salespersons: a cross-national comparative study. Journal of International Business Studies, 24(4), 715-739.
  • Amabile, T.M. (1988). A model of creativity and innovation in organizations, in Shaw, B.M. and Cummings, L.L. (Eds), Research in Organizational Behavior,10, 123-67.
  • Amabile, T.M., Conti, R., Coon, H., Lazanby, J., and Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184.
  • Argyris, C. (1957). Personality and organization. New York: Harper, & Row.
  • Atay, S.E., ve Gerçek M. (2017). Algılanan rol belirsizliğinin işe yabancılaşma üzerindeki etkisinin ve demografik değişkenlere göre farklılıklarının incelenmesi. Ordu Üniversitesi Sosyal Bilimler Araştırmaları Dergisi, 7(2), 321-332.
  • Baron, R.M., and Kenny, D.A. (1986). The mediating–mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173–1182.
  • Basım, H. N., Çetin, F., Tabak, A. (2009). Beş faktör kişilik özelliklerinin kişilerarası çatışma çözme yaklaşımlarıyla ilişkisi. Türk Psikoloji Dergisi, 24(63), 20-34.
  • Bell, E. C., Blakeney, R.N. (1977). Personality correlates of conflict resolution modes. Human Relations, 30(9), 849-857. DOI: /10.1177/001872677703000907.
  • Bolat, Ö , Alayoğlu, N., Koçak, Ö . (2018). Rol belirsizliği ve çatışmasının iş’te kendini yetiştirme üzerindeki etkileri. Adam Akademi Sosyal Bilimler Dergisi, 8(2), 347-370. DOI: 10.31679/Adamakademi.500158
  • Boles, J.S., Barry J.B. (1994). Role stress revisited: one or two constructs? Journal of Marketing Theory and Practice, 2 (3), 57-69.
  • Bos-Nehles A., Bondarouk T., Nijenhuis K. (2017). Innovative work behaviour in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands fire services. The International Journal of human resource management, 28(2), 379-398. DOI:org/10.1080/09585192.2016.1244894
  • Byron, K. (2005). A meta-analytic review of work– family conflict and its antecedents. Journal of Vocational Behavior, 67, 169-98.
  • Daw, J. (2001). Roadrage, airrageandnowdeskrage. Monitor onPsychology, 32(7), 52-54.
  • De Jong, J., Den Hartog, D. (2010). Measuring innovative work behavior. Creativity and Innovation Management, 19(1), 23-36.
  • Devloo, T., Anseel, F., Beuckelaer. A.D., Salanova. M. (2014). Keep the fire burning: Reciprocal gains of basic need satisfaction, intrinsic motivation and innovative work behaviour. European Journal of Work and Organizational Psychology, 24(4), 1-14.
  • Dubinsky, A.J., Michaels, R.E., Kotabe, M., Lim, C.U., Moon H.C. (1992). Influence of role stress on industrial salespeople’s work outcomes in the unıted states, Japan and korea. Journal of International Business Studies, 23(1), 77-99.
  • Eroğlu, A., Topçu, M.K., Basım H.N. (2018). Bireysel yenilikçi davranışların çalışma arkadaşları ile çatışma ve işten ayrılma niyeti üzerine etkileri: kamu sektöründe bir araştırma, Business and Economics Research Journal Volume 9(1), 123-136. DOI: 10.20409/berj.2018.96
  • Fisher, C. D., Gitelson, R. (1983). A meta-analysis of the correlates of role conflict and ambiguity. Journal of Applied Psychology, 68, 320-333.
  • Frone, M. R. (2000). Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology, 5(2), 246-255.
  • Galbraith, J. R, (1982), Designing the innovating organization. Organizational Dynamics, 10, 5-25.
  • Graen, G. (1976). Role-making processes within complex organizations. In M. D. Dunnette (Ed.), Handbook of industrial organizational psychology (pp. 1201-1245). Chicago: Rand McNally.
  • Hartline, M. D., Ferrell, O. C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60(4), 52-70. DOI: 10.2307/1251901
  • House, R. J., Schuler, R. S. and Levanoni, E. (1983). Role conflict and ambiguity scales: reality or artifacts? Journal of Applied Psychology, 68,(2), 334-337.
  • House, R., and Rizzo, J. (1972). Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior and Human Performance, 7, 467-505.
  • Jackson, S. E., Schuler, R. S. (1985). A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings. Organizational Behavior and Human Decision Processes, 36, 16-78.
  • Jafri, M.H. (2010). Organizational commitment and employees’ innovative behavior: a study in retail sector. Journal of Management Research, 10(1), 62-68.
  • Janssen, O. (2003). Innovative behaviour and job involvement at the price of conflict and less satisfactory relations with co-workers. journal of Occupational and Organizational Psychology 76, 347-364.
  • Janssen, O. (2000). Job demands, perceptions of effort-rewards fairness, and innovative work behavior. Journal of Occupational and Organizational Psychology, 73, 287-302. DOI:10.1348/096317900167038
  • Janssen, O. (2004). How fairness perceptions make innovative behavior more or less stressful. Journal of Organizational Behavior, 25, 201-215. DOI:10.1002/job.238
  • Janssen, O., Van De Vliert, E., and West, M. (2004). The bright and dark sides of individual and group innovation: A special ıssue introduction. Journal of Organizational Behavior, 25, 129-145.
  • Jones, G. R. (2001). Organizational theory: Text and cases. New York: Addison-Wesley.
  • Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., and Rosenthal, R. A. (1964). Occupational stress: Studies in role conflict and role ambiguity. New York: Wiley.
  • Kanbur, E., Canbek M., ve Özyer, K. (2016). Örgütlerde rol belirsizliği ve rol çatışmasının çalışanların öz yeterlilik algıları üzerindeki etkisi. Örgütsel Davranış Araştırmaları Dergisi, 1(1), 16-34.
  • Kanter, R. (1988). When a thousand flowers bloom: structural, collective, and social conditions for innovation in organizations. In B. M. Staw, and L.L. Cummings (Eds.), Research in organizational behavior (10, 169-211). Greenwich, CT: JAI Press.
  • Katz, D., and Kahn R.L. (1978). The Social Psychology of Organizations, New York: John Wiley&Sons.
  • Kinnunen, U., and Mauno, S. (2008). Work–Family Conflict in Individuals’ Lives: Prevalence, Antecedents, and Outcomes. In Naswall, K., Hellgren, J. and Sverke, M. (eds.), The Individual in the Changing Working Life (pp. 126–46). Cambridge: Cambridge University Press.
  • Likert, R. (1967). The human organization. New York: McGraw-Hill.
  • McGrath, J.E. (1976). Stress and behavior in organizations. In M, Dunnette (Ed.), Handbook of Industrial and Organizationial Psychology (pp. 1351-1395), Chicago: Rand-McNally.
  • Midgley, D.F., and Dowling, G.R. (1978). Innovativeness: The Concept and its Measurement. Journal of Consumer Research, 4(1), 229-242.
  • Miles, R.H. (1976). A comparison of the relative impacts of role perceptions of ambiguity and conflict by role. Academy of Management Joumal, 18, 25-35.
  • Morris, J. H., Steers, R.M., and Koch, J.L. (1979). Influence of organization structure on role conflict and ambiguity for three occupational groupings. Academy of Management Journal, 22, 58-71.
  • Muchinsky, P.M. (1993). Organizational Behavior, New York: McGraw-Hill.
  • Mumford, M.D. (2000). Managing creative people: strategies and tactics for innovation. Human Resource Management Review, 10, 313-351.
  • Nelson, D. (1994). Organizational Behavior, New york: West Publishing.
  • Oldham, G.R., Cummings, A. (1996). Employee creativity: Personaland contextual factors at work. Academy of Management Journal, 39, 607-634.
  • Rhee, J., Dae Seog S., Bozorov F., and Dedahanov A.T. (2017). Organizational structure and employees’ innovative behavior: The mediating role of empowerment. Social Behavior and Personality, 45(9), 1523-1536.
  • Rizzo, J.R., House R.J., and Lirtzman S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2), 150-163.
  • Sabuncuoğlu, E.T. (2008). Rol çatışmasının ve rol belirsizliğinin tükenmişlik ve iş doyumu üzerindeki etkilerinin incelenmesi. Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 23(1), 35-49.
  • Sager, J. K. (1994). A structural model depicting salespeople's job stress. Journal of the Academy of Marketing Science, 22(1), 74-84. DOI: 10.1177/0092070394221007
  • Schuler, R. S., Aldag R.J., and Brief A.P. (1977). Role conflict and ambiguity: a scale analysis. Organizational Behavior and Human Performance, 20(1), 111-128. DOI:10.1016/0030-5073(77)90047-2
  • Schumpeter, J. (1934). The theory of economic development, Boston, MA: Harvard University Press.
  • Scott, S.G., and Bruce, R.A. (1994a). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 38, 1442-1465.
  • Scott, S.G., and Bruce, R.A. (1994b). Determinants of innovative behavior: A path model of individual innovation in the workplace, Academy of Management Journal, 37(3), 580–607. DOI: 10.2307/256701
  • Sekaran, U. (1992). Research methods for business, Canada: John Wiley ve Sons, Inc.
  • Shalley, C.E. (1995). Effects of coaction, expected evaluation, and goal setting on creativity and productivity. Academy of Management Journal, 38, 483-503.
  • Shih, H.-A., and Susanto, E. (2011). Is innovative behavior really good for the firm? Innovative work behavior, conflict with coworkers and turnover intention: Moderating roles of perceived distributive fairness. International Journal of Conflict Management, 22(2), 111-130. DOI: org/10.1108/10444061111126666
  • Smith, G. P. (2002). The new leader: bringing creativity and innovation to the workplace, Chart Your Course. Conyers, Georgia.
  • Spector, P.E. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Work & Stress, 1(2), 155-162.
  • Spector, P.E., and Jex, S.M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4), 356-367.
  • Spreitzer, G.M. (1995). Psychological empowerment in the workplace: dimensions, measurement, and validation. Academy of Management Journal, 38, 1442-1465.
  • Unsworth, K.L., and Parker, S.K. (2003), Proactivity and Innovation: Promoting a New Workforce for the New Workplace, in Holman, T., Wall, T. D., Clegg, C. W., Sparrow, P. and Howard, A. (Eds), The New Workplace: A Guide to the Human Impact of Modern Work Practices (pp. 175-96). Wiley, Chichester.
  • Vollmer, A. (2015) Conflicts in innovation and how to approach the “last mile” of conflict management research-a literature review. International Journal of Conflict Management, 26(2), 192-213. DOI:org/10.1108/IJCMA-09-2012-0062
  • West, M. A., and Farr, J. L. (1990). Innovation at work. In M. A. West & J. L. Farr (Eds.), Innovation and creativity at work (pp. 3-13). Chichester: John Wiley & Sons, Ltd.
  • West, M. A. (1989). Innovation amongst health care professionals. Social Behavior, 4, 173-184.
  • West, M.A. (2002). Ideas are tenapenny: It’s teamimplementation not ideageneration that counts. Applied Psychology: An International Review, 51, 411–424. DOI:10.1111/1464-0597.01006
  • Woodman, R.W., Sawyer, J.E., and Griffin, R.W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293–321. DOI: 10.5465/AMR.1993.3997517
  • Yuan, F., and Woodman, R.W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53, 323-342. DOI:10.5465/AMJ.2010.49388995

THE MEDIATING ROLE CONFLICT WITH CO-WORKERS IN THE EFFECT OF INDIVIDUAL INNOVATIVE BEHAVIOURS ON THE ROLE CONFLICT AND ROLE AMBIGUITY OF WORKERS

Year 2019, Volume: 4 Issue: 2, 129 - 148, 26.10.2019

Abdullah Çalışkan , İrfan Akkoç , Ömer Turunç

Abstract

ABSTRACT: The
purpose of this study is to determine the effect of individual innovative
behaviours on the role conflict and Role ambiguity of workers and the mediating
role of Conflict with Co-Workers in this effect. The sample of the study was
comprised of 387 participants chosen from among the workers of public and
private health sector active in Mersin Province with Simple Random Sampling
method. Data were obtained with face to face survey method. When analysing data
obtained in the study, Statistical Package for Social Sciences (AMOS and SPSS)
was used. Within this framework, when determining the relations between the
variables, statistical methods of correlation analysis, hierarchic regression
analysis and Sobel test were used. As a result of the research, it was found
that innovative behaviour affects role conflict positively and conflict with
co-workers has a mediating effect in this relationship. However, no meaningful
relationship was found between innovative behaviour and role ambiguity. That
the study revealed individual innovative behaviours in organizations may have
positive results as well as negative results and they may affect role conflict
and conflict with co-workers positively is one of the most important findings
of this study

Keywords

Innovative Behaviour Role Conflict Role Ambiguity Conflict With Co-Workers

References

  • Agarwal, S. (1993). Influence of formalization on role stress, organizational commitment, and work alienation of salespersons: a cross-national comparative study. Journal of International Business Studies, 24(4), 715-739.
  • Amabile, T.M. (1988). A model of creativity and innovation in organizations, in Shaw, B.M. and Cummings, L.L. (Eds), Research in Organizational Behavior,10, 123-67.
  • Amabile, T.M., Conti, R., Coon, H., Lazanby, J., and Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184.
  • Argyris, C. (1957). Personality and organization. New York: Harper, & Row.
  • Atay, S.E., ve Gerçek M. (2017). Algılanan rol belirsizliğinin işe yabancılaşma üzerindeki etkisinin ve demografik değişkenlere göre farklılıklarının incelenmesi. Ordu Üniversitesi Sosyal Bilimler Araştırmaları Dergisi, 7(2), 321-332.
  • Baron, R.M., and Kenny, D.A. (1986). The mediating–mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173–1182.
  • Basım, H. N., Çetin, F., Tabak, A. (2009). Beş faktör kişilik özelliklerinin kişilerarası çatışma çözme yaklaşımlarıyla ilişkisi. Türk Psikoloji Dergisi, 24(63), 20-34.
  • Bell, E. C., Blakeney, R.N. (1977). Personality correlates of conflict resolution modes. Human Relations, 30(9), 849-857. DOI: /10.1177/001872677703000907.
  • Bolat, Ö , Alayoğlu, N., Koçak, Ö . (2018). Rol belirsizliği ve çatışmasının iş’te kendini yetiştirme üzerindeki etkileri. Adam Akademi Sosyal Bilimler Dergisi, 8(2), 347-370. DOI: 10.31679/Adamakademi.500158
  • Boles, J.S., Barry J.B. (1994). Role stress revisited: one or two constructs? Journal of Marketing Theory and Practice, 2 (3), 57-69.
  • Bos-Nehles A., Bondarouk T., Nijenhuis K. (2017). Innovative work behaviour in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands fire services. The International Journal of human resource management, 28(2), 379-398. DOI:org/10.1080/09585192.2016.1244894
  • Byron, K. (2005). A meta-analytic review of work– family conflict and its antecedents. Journal of Vocational Behavior, 67, 169-98.
  • Daw, J. (2001). Roadrage, airrageandnowdeskrage. Monitor onPsychology, 32(7), 52-54.
  • De Jong, J., Den Hartog, D. (2010). Measuring innovative work behavior. Creativity and Innovation Management, 19(1), 23-36.
  • Devloo, T., Anseel, F., Beuckelaer. A.D., Salanova. M. (2014). Keep the fire burning: Reciprocal gains of basic need satisfaction, intrinsic motivation and innovative work behaviour. European Journal of Work and Organizational Psychology, 24(4), 1-14.
  • Dubinsky, A.J., Michaels, R.E., Kotabe, M., Lim, C.U., Moon H.C. (1992). Influence of role stress on industrial salespeople’s work outcomes in the unıted states, Japan and korea. Journal of International Business Studies, 23(1), 77-99.
  • Eroğlu, A., Topçu, M.K., Basım H.N. (2018). Bireysel yenilikçi davranışların çalışma arkadaşları ile çatışma ve işten ayrılma niyeti üzerine etkileri: kamu sektöründe bir araştırma, Business and Economics Research Journal Volume 9(1), 123-136. DOI: 10.20409/berj.2018.96
  • Fisher, C. D., Gitelson, R. (1983). A meta-analysis of the correlates of role conflict and ambiguity. Journal of Applied Psychology, 68, 320-333.
  • Frone, M. R. (2000). Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology, 5(2), 246-255.
  • Galbraith, J. R, (1982), Designing the innovating organization. Organizational Dynamics, 10, 5-25.
  • Graen, G. (1976). Role-making processes within complex organizations. In M. D. Dunnette (Ed.), Handbook of industrial organizational psychology (pp. 1201-1245). Chicago: Rand McNally.
  • Hartline, M. D., Ferrell, O. C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60(4), 52-70. DOI: 10.2307/1251901
  • House, R. J., Schuler, R. S. and Levanoni, E. (1983). Role conflict and ambiguity scales: reality or artifacts? Journal of Applied Psychology, 68,(2), 334-337.
  • House, R., and Rizzo, J. (1972). Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior and Human Performance, 7, 467-505.
  • Jackson, S. E., Schuler, R. S. (1985). A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings. Organizational Behavior and Human Decision Processes, 36, 16-78.
  • Jafri, M.H. (2010). Organizational commitment and employees’ innovative behavior: a study in retail sector. Journal of Management Research, 10(1), 62-68.
  • Janssen, O. (2003). Innovative behaviour and job involvement at the price of conflict and less satisfactory relations with co-workers. journal of Occupational and Organizational Psychology 76, 347-364.
  • Janssen, O. (2000). Job demands, perceptions of effort-rewards fairness, and innovative work behavior. Journal of Occupational and Organizational Psychology, 73, 287-302. DOI:10.1348/096317900167038
  • Janssen, O. (2004). How fairness perceptions make innovative behavior more or less stressful. Journal of Organizational Behavior, 25, 201-215. DOI:10.1002/job.238
  • Janssen, O., Van De Vliert, E., and West, M. (2004). The bright and dark sides of individual and group innovation: A special ıssue introduction. Journal of Organizational Behavior, 25, 129-145.
  • Jones, G. R. (2001). Organizational theory: Text and cases. New York: Addison-Wesley.
  • Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., and Rosenthal, R. A. (1964). Occupational stress: Studies in role conflict and role ambiguity. New York: Wiley.
  • Kanbur, E., Canbek M., ve Özyer, K. (2016). Örgütlerde rol belirsizliği ve rol çatışmasının çalışanların öz yeterlilik algıları üzerindeki etkisi. Örgütsel Davranış Araştırmaları Dergisi, 1(1), 16-34.
  • Kanter, R. (1988). When a thousand flowers bloom: structural, collective, and social conditions for innovation in organizations. In B. M. Staw, and L.L. Cummings (Eds.), Research in organizational behavior (10, 169-211). Greenwich, CT: JAI Press.
  • Katz, D., and Kahn R.L. (1978). The Social Psychology of Organizations, New York: John Wiley&Sons.
  • Kinnunen, U., and Mauno, S. (2008). Work–Family Conflict in Individuals’ Lives: Prevalence, Antecedents, and Outcomes. In Naswall, K., Hellgren, J. and Sverke, M. (eds.), The Individual in the Changing Working Life (pp. 126–46). Cambridge: Cambridge University Press.
  • Likert, R. (1967). The human organization. New York: McGraw-Hill.
  • McGrath, J.E. (1976). Stress and behavior in organizations. In M, Dunnette (Ed.), Handbook of Industrial and Organizationial Psychology (pp. 1351-1395), Chicago: Rand-McNally.
  • Midgley, D.F., and Dowling, G.R. (1978). Innovativeness: The Concept and its Measurement. Journal of Consumer Research, 4(1), 229-242.
  • Miles, R.H. (1976). A comparison of the relative impacts of role perceptions of ambiguity and conflict by role. Academy of Management Joumal, 18, 25-35.
  • Morris, J. H., Steers, R.M., and Koch, J.L. (1979). Influence of organization structure on role conflict and ambiguity for three occupational groupings. Academy of Management Journal, 22, 58-71.
  • Muchinsky, P.M. (1993). Organizational Behavior, New York: McGraw-Hill.
  • Mumford, M.D. (2000). Managing creative people: strategies and tactics for innovation. Human Resource Management Review, 10, 313-351.
  • Nelson, D. (1994). Organizational Behavior, New york: West Publishing.
  • Oldham, G.R., Cummings, A. (1996). Employee creativity: Personaland contextual factors at work. Academy of Management Journal, 39, 607-634.
  • Rhee, J., Dae Seog S., Bozorov F., and Dedahanov A.T. (2017). Organizational structure and employees’ innovative behavior: The mediating role of empowerment. Social Behavior and Personality, 45(9), 1523-1536.
  • Rizzo, J.R., House R.J., and Lirtzman S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2), 150-163.
  • Sabuncuoğlu, E.T. (2008). Rol çatışmasının ve rol belirsizliğinin tükenmişlik ve iş doyumu üzerindeki etkilerinin incelenmesi. Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 23(1), 35-49.
  • Sager, J. K. (1994). A structural model depicting salespeople's job stress. Journal of the Academy of Marketing Science, 22(1), 74-84. DOI: 10.1177/0092070394221007
  • Schuler, R. S., Aldag R.J., and Brief A.P. (1977). Role conflict and ambiguity: a scale analysis. Organizational Behavior and Human Performance, 20(1), 111-128. DOI:10.1016/0030-5073(77)90047-2
  • Schumpeter, J. (1934). The theory of economic development, Boston, MA: Harvard University Press.
  • Scott, S.G., and Bruce, R.A. (1994a). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 38, 1442-1465.
  • Scott, S.G., and Bruce, R.A. (1994b). Determinants of innovative behavior: A path model of individual innovation in the workplace, Academy of Management Journal, 37(3), 580–607. DOI: 10.2307/256701
  • Sekaran, U. (1992). Research methods for business, Canada: John Wiley ve Sons, Inc.
  • Shalley, C.E. (1995). Effects of coaction, expected evaluation, and goal setting on creativity and productivity. Academy of Management Journal, 38, 483-503.
  • Shih, H.-A., and Susanto, E. (2011). Is innovative behavior really good for the firm? Innovative work behavior, conflict with coworkers and turnover intention: Moderating roles of perceived distributive fairness. International Journal of Conflict Management, 22(2), 111-130. DOI: org/10.1108/10444061111126666
  • Smith, G. P. (2002). The new leader: bringing creativity and innovation to the workplace, Chart Your Course. Conyers, Georgia.
  • Spector, P.E. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Work & Stress, 1(2), 155-162.
  • Spector, P.E., and Jex, S.M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4), 356-367.
  • Spreitzer, G.M. (1995). Psychological empowerment in the workplace: dimensions, measurement, and validation. Academy of Management Journal, 38, 1442-1465.
  • Unsworth, K.L., and Parker, S.K. (2003), Proactivity and Innovation: Promoting a New Workforce for the New Workplace, in Holman, T., Wall, T. D., Clegg, C. W., Sparrow, P. and Howard, A. (Eds), The New Workplace: A Guide to the Human Impact of Modern Work Practices (pp. 175-96). Wiley, Chichester.
  • Vollmer, A. (2015) Conflicts in innovation and how to approach the “last mile” of conflict management research-a literature review. International Journal of Conflict Management, 26(2), 192-213. DOI:org/10.1108/IJCMA-09-2012-0062
  • West, M. A., and Farr, J. L. (1990). Innovation at work. In M. A. West & J. L. Farr (Eds.), Innovation and creativity at work (pp. 3-13). Chichester: John Wiley & Sons, Ltd.
  • West, M. A. (1989). Innovation amongst health care professionals. Social Behavior, 4, 173-184.
  • West, M.A. (2002). Ideas are tenapenny: It’s teamimplementation not ideageneration that counts. Applied Psychology: An International Review, 51, 411–424. DOI:10.1111/1464-0597.01006
  • Woodman, R.W., Sawyer, J.E., and Griffin, R.W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293–321. DOI: 10.5465/AMR.1993.3997517
  • Yuan, F., and Woodman, R.W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53, 323-342. DOI:10.5465/AMJ.2010.49388995
There are 67 citations in total.

Details

Primary Language English
Journal Section Makaleler
Authors

Abdullah Çalışkan 0000-0001-5746-8550

İrfan Akkoç 0000-0002-5653-0508

Ömer Turunç 0000-0003-2234-6523

Publication Date October 26, 2019
Submission Date September 20, 2019
Published in Issue Year 2019Volume: 4 Issue: 2

Cite

APA Çalışkan, A., Akkoç, İ., & Turunç, Ö. (2019). THE MEDIATING ROLE CONFLICT WITH CO-WORKERS IN THE EFFECT OF INDIVIDUAL INNOVATIVE BEHAVIOURS ON THE ROLE CONFLICT AND ROLE AMBIGUITY OF WORKERS. Türk Sosyal Bilimler Araştırmaları Dergisi, 4(2), 129-148.