Araştırma Makalesi
BibTex RIS Kaynak Göster

EN İYİ-EN KÖTÜ YÖNTEMİ KULLANILARAK BİLGİ TEKNOLOJİLERİ TEDARİKÇİ İZLEME KRİTERLERİNİN BELİRLENMESİ: BİR HAVAYOLU İŞLETMESİ ÖRNEĞİ

Yıl 2023, Cilt: 5 Sayı: 1, 13 - 29, 30.06.2023
https://doi.org/10.46482/ebyuiibfdergi.1281735

Öz

Örgütlerde tedarikçi geliştirme sürecinin kritik adımlarından biri olan tedarikçi değerlendirmesi, tedarikçilerin performansının resmi olarak düzenli aralıklarla değerlendirilmesidir. Örgütlere yazılım, donanım, bakım, veri merkezi ve bulut teknolojileri gibi bilgi teknolojileri sağlayan BT tedarikçilerini değerlendirmek için bu sektöre özel kriterlerin geliştirilmesi gerekmektedir. Bu çalışmada seçilen bir havayolu işletmesi için BT tedarikçi segmentine özel performans değerlendirme kriterler setinin oluşturulması ve her kriterin önem derecesine göre ağırlıklandırılması amaçlanmıştır. Araştırmanın analizleri üç aşamada gerçekleştirilmi olup birinci aşamada uzman görüşmeleri ve literatür taraması ile 41 kriter belirlenmiştir. İkinci aşamada uzman konsensusu yapılarak finansal, operasyonel, tedarikçi yetkinlikleri, stratejik ve ilişki boyutları altında toplamda 27 nihai kriter belirlenmiştir. Üçüncü aşamada en iyi–en kötü yöntemi kullanılarak her kritere bir ağırlık atanmıştır. Tüm kriterler arasında sırasıyla tedarikçinin esnek olması, tedarikçin alıcı işletmeyi değişen teknolojiye hızlı adapte edebilmesi ve sağlanan ürün/hizmetin kalitesinin eksiksiz olması en önemli kriterler olarak ortaya çıkmıştır.

Kaynakça

  • Ali, S., Li, H., Khan, S. U., Abrar, M. F., & Zhao, Y. (2020). Practitioner's view of barriers to software outsourcing partnership formation: An empirical exploration. Journal of Software: Evolution and Process, 32(5), 1-33.
  • Beulen, E., Ribbers, P., & Roos, J. (2006). Managing IT outsourcing. New York: Routledge.
  • Cannon, J. P., Achrol, R. S., & Gundlach, G. T. (2000). Contracts, norms, and plural form governance. Journal of the Academy of Marketing Science, 28(2), 180-194.
  • Chen, Y. H., Wang, T. C., & Wu, C. Y. (2011). Strategic decisions using the fuzzy PROMETHEE for IS outsourcing. Expert Systems with Applications, 38(10), 13216-13222.
  • Chen, L. Y., & Wang, T. C. (2009). Optimizing partners’ choice in IS/IT outsourcing projects: The strategic decision of fuzzy VIKOR. International Journal of Production Economics, 120(1), 233- 242.
  • Dalvi, M. V., & Kant, R. (2015). Benefits, criteria and activities of supplier development: A categorical literature review. Asia Pacific Journal of Marketing and Logistics, 27(4) 653-675.
  • Day, M., Magnan, G. M., & Moeller, M. M. (2010). Evaluating the bases of supplier segmentation: A review and taxonomy. Industrial Marketing Management, 39(4), 625-639.
  • DiRomualdo, A., & Gurbaxani, V. (1998). Strategic intent for IT outsourcing. Sloan Management Review, 39(4), 67-80.
  • Dyer, J. H., Cho, D. S., & Cgu, W. (1998). Strategic supplier segmentation: The next “best practice” in supply chain management. California Manegement Review, 40(2), 57-77.
  • Erdoğan, D. & Tokgöz, N. (2017). Bilgi teknolojileri dış kaynak kullanımında kritik tedarikçi seçim kriterlerinin belirlenmesi: havacılık sektöründe nitel bir araştırma. Uluslararası Yönetim İktisat ve İşletme Dergisi, ICMEB17 Özel Sayısı, 68-83.
  • Erdogan, D., & Tokgoz, N. (2020). The role of contract and relationship norms in the success of Information Technology Outsourcing. Eastern Journal of European Studies, 11(2), 229-250.
  • Friedl, G., & Wagner, S. M. (2012). Supplier development or supplier switching?. International Journal of Production Research, 50(11), 3066-3079.
  • Fusiripong, P., Baharom, F., & Yusof, Y. (2017). Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing. International Journal of Supply Chain Management, 6(3), 258-270.
  • Goo, J., Kishore, R., Rao, H. R., & Nam, K. (2009). The role of service level agreements in relational management of information technology outsourcing: an empirical study. MIS Quarterly, 33(1), 119-145. Goo, J., Huang, C. D., & Hart, P. (2008). A path to successful IT outsourcing: Interaction between service‐level agreements and commitment. Decision Sciences, 39(3), 469-506.
  • Govindan, K., Kannan, D., & Noorul Haq, A. (2010). Analyzing supplier development criteria for an automobile industry. Industrial Management & Data Systems, 110(1), 43-62.
  • Grover, V., Cheon, M. J., & Teng, J. T. (1996). The effect of service quality and partnership on the outsourcing of information systems functions. Journal of Management Information Systems, 12(4), 89-116. Harman, N. L., Bruce, I. A., Callery, P., Tierney, S., Sharif, M. O., O’Brien, K., & Williamson, P. R. (2013). MOMENT–Management of Otitis Media with Effusion in Cleft Palate: protocol for a systematic review of the literature and identification of a core outcome set using a Delphi survey. Trials, 14(1), 1-8.
  • Hirschheim, R., Heinzl, A., & Dibbern, J. (2006). Information System Outsourcing. Berlin: Springer. Ittner, C. D., Larcker, D. F., Nagar, V., & Rajan, M. V. (1999). Supplier selection, monitoring practices, and firm performance. Journal of Accounting and Public Policy, 18(3), 253-281.
  • Jonsson, P., & Zineldin, M. (2003). Achieving high satisfaction in supplier‐dealer working relationships. Supply Chain Management: An International Journal, 8(3), 224-240.
  • Kahraman, C., Engin, O., Kabak, Ö., & Kaya, İ. (2009). Information systems outsourcing decisions using a group decision-making approach. Engineering Applications of Artificial Intelligence, 22(6), 832-841.
  • Karami, A., Yazdani, H. R., Beiryaie, H. S., & Hosseinzadeh, N. (2010, September). A risk based model for is outsourcing vendor selection. In 2010 2nd IEEE International Conference on Information and Financial Engineering (pp. 250-254). IEEE.
  • Kern, T., & Willcocks, L. (2000). Exploring information technology outsourcing relationships: Theory and practice. The Journal of Strategic Information Systems, 9(4), 321-350.
  • Khan, S., Niazi, M., & Ahmad, R. (2010). Critical success factors for offshore software development outsourcing vendors: an empirical study. In Product-Focused Software Process Improvement: 11th International Conference, PROFES 2010, Limerick, Ireland, June 21-23, 2010. Proceedings 11 (pp. 146-160). Springer Berlin Heidelberg.
  • Kim, S., & Chung, Y. S. (2003). Critical success factors for IS outsourcing implementation from an interorganizational relationship perspective. Journal of Computer information systems, 43(4), 81- 90.
  • Koh, C., Ang, S., & Straub, D. W. (2004). IT outsourcing success: A psychological contract perspective. Information Systems Research, 15(4), 356-373.
  • Krause, D. R., Scannell, T. V., & Calantone, R. J. (2000). A structural analysis of the effectiveness of buying firms' strategies to improve supplier performance. Decision Sciences, 31(1), 33-55.
  • Krause, D. R., & Scannell, T. V. (2002). Supplier development practices: Product‐and service‐based industry comparisons. Journal of Supply Chain Management, 38(1), 13-21.
  • Kusrini, E., & Usman, A. H. (2018). Design for Supplier Performance Assessment Model of Information Technology Service Provider in Small Medium Enterprises in Indonesia. In MATEC Web of Conferences (Vol. 221, p. 02011). EDP Sciences.
  • Lacity, M., & Willcocks, L. (2008). Information systems and outsourcing: Studies in theory and practice. Springer.
  • Levina, N., & Ross, J. W. (2003). From the vendor's perspective: exploring the value proposition in information technology outsourcing. MIS Quarterly, 331-364.
  • Li, W., Humphreys, P. K., Yeung, A. C., & Cheng, T. E. (2007). The impact of specific supplier development efforts on buyer competitive advantage: an empirical model. International Journal of Production Economics, 106(1), 230-247.
  • Liu, W., & Li, Q. (2013, March). A multi-criteria decision making method based on linguistic preference information for IT outsourcing vendor selection in hospitals. In Proceedings of the 2013 International Conference on Information, Business and Education Technology (ICIBET 2013) (pp. 299-302). Atlantis Press.
  • Mukherjee, S., & Mukherjee, K. (2015). Selection decisions of offshore ITO service providers for strategic alliances-an AHP-based approach. International Journal of Business Information Systems, 20(2), 238-269.
  • Nazari-Shirkouhi, S., Ansarinejad, A., Miri-Nargesi, S. S., Dalfard, V. M., & Rezaie, K. (2011). Information systems outsourcing decisions under fuzzy group decision making approach. International Journal of Information Technology & Decision Making, 10(06), 989-1022.
  • Qi, C., & Chau, P. Y. (2012). Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies. Decision Support Systems, 53(4), 859-869.
  • Qi, C., & Chau, P. Y. (2015). Relationship or contract? Exploring the key factor leading to IT outsourcing success in China. Information Technology & People, 28(3), 466-499.
  • Rezaei, J., & Ortt, R. (2012). A multi-variable approach to supplier segmentation. International Journal of Production Research, 50(16), 4593-4611.
  • Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49-57.
  • Rezaei, J., Wang, J., & Tavasszy, L. (2015). Linking supplier development to supplier segmentation using Best Worst Method. Expert Systems with Applications, 42(23), 9152-9164.
  • Romule, K., Bak, O., Colicchia, C., & Shaw, S. (2020). Supplier performance assessment: Evidence from a UK-based manufacturing company and its suppliers. Benchmarking: An International Journal, 27(2), 817-838.
  • Sánchez‐Rodríguez, C., Hemsworth, D., & Martínez‐Lorente, Á. R. (2005). The effect of supplier development initiatives on purchasing performance: a structural model. Supply chain Management: An International Journal, 10(4), 289-301.
  • Simpson, P. M., Siguaw, J. A., & White, S. C. (2002). Measuring the performance of suppliers: an analysis of evaluation processes. Journal of Supply Chain Management, 38(4), 29-41.
  • TC Investment Office, (2021), “Why Invest Turkey? ICT Sektor?” available athttps://www.invest.gov.tr/en/library/publications/lists/investpublications/ict-industry.pdf (accessed 10 September 2022)
  • Wang, E. T. (2002). Transaction attributes and software outsourcing success: an empirical investigation of transaction cost theory. Information Systems Journal, 12(2), 153-181.
  • Watjatrakul, B. (2014). Vendor selection strategy for IT outsourcing: the weighted-criteria evaluation technique. Journal of Enterprise Information Management, 27(2), 122-138.
  • Westner, M., & Strahringer, S. (2010). Determinants of success in IS offshoring projects: Results from an empirical study of German companies. Information & management, 47(5-6), 291-299.
  • Verma, S., & Girdhar, P. (2020). Integrated framework for vendor management: An interpretivist approach. Journal of Management Research, 20(2), 63-74.
  • Yawar, S. A., & Seuring, S. (2020). Reviewing and conceptualizing supplier development. Benchmarking: An International Journal, 27(9), 2565-2598.
  • Yıldırım, A. & Şimşek, H. (2003). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin Yayıncılık, Ankara.
  • Zimmer, K., Fröhling, M., & Schultmann, F. (2016). Sustainable supplier management–a review of models supporting sustainable supplier selection, monitoring and development. International Journal of Production Research, 54(5), 1412-1442.

DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY

Yıl 2023, Cilt: 5 Sayı: 1, 13 - 29, 30.06.2023
https://doi.org/10.46482/ebyuiibfdergi.1281735

Öz

Supplier monitoring, one of the critical steps of the supplier development process in organizations, is the formal evaluation of suppliers' performance at regular intervals. Industry-specific criteria need to be developed to evaluate IT suppliers that provide organizations with information technology such as software, hardware, maintenance, data center and cloud technologies. In this study, it is aimed to create a set of performance monitoring criteria specific to the IT supplier segment for an airline company and to weight each criterion according to the degree of importance. The analysis of the research was carried out in three stages. In the first stage, 41 criteria were determined by expert interviews and literature review. In the second stage, a consensus of experts was made and a total of 27 final criteria were determined under the dimensions of financial, operational, supplier abilities, strategic and relationship. In the third stage, weights were assigned to each criterion using the best and worst method. Among all the criteria, the flexibility of the supplier, the ability of the supplier to adapt the buyer company to the changing technology and the completeness of the quality of the offered product/service emerged as the most important criteria. Özet kısmında amaç, yöntem, bulgular, araştırmanın sınırları ve makalenin orijinalliği ile ilgili bilgiler içermeli. Özet en çok 150 kelimeden oluşmalıdır.

Kaynakça

  • Ali, S., Li, H., Khan, S. U., Abrar, M. F., & Zhao, Y. (2020). Practitioner's view of barriers to software outsourcing partnership formation: An empirical exploration. Journal of Software: Evolution and Process, 32(5), 1-33.
  • Beulen, E., Ribbers, P., & Roos, J. (2006). Managing IT outsourcing. New York: Routledge.
  • Cannon, J. P., Achrol, R. S., & Gundlach, G. T. (2000). Contracts, norms, and plural form governance. Journal of the Academy of Marketing Science, 28(2), 180-194.
  • Chen, Y. H., Wang, T. C., & Wu, C. Y. (2011). Strategic decisions using the fuzzy PROMETHEE for IS outsourcing. Expert Systems with Applications, 38(10), 13216-13222.
  • Chen, L. Y., & Wang, T. C. (2009). Optimizing partners’ choice in IS/IT outsourcing projects: The strategic decision of fuzzy VIKOR. International Journal of Production Economics, 120(1), 233- 242.
  • Dalvi, M. V., & Kant, R. (2015). Benefits, criteria and activities of supplier development: A categorical literature review. Asia Pacific Journal of Marketing and Logistics, 27(4) 653-675.
  • Day, M., Magnan, G. M., & Moeller, M. M. (2010). Evaluating the bases of supplier segmentation: A review and taxonomy. Industrial Marketing Management, 39(4), 625-639.
  • DiRomualdo, A., & Gurbaxani, V. (1998). Strategic intent for IT outsourcing. Sloan Management Review, 39(4), 67-80.
  • Dyer, J. H., Cho, D. S., & Cgu, W. (1998). Strategic supplier segmentation: The next “best practice” in supply chain management. California Manegement Review, 40(2), 57-77.
  • Erdoğan, D. & Tokgöz, N. (2017). Bilgi teknolojileri dış kaynak kullanımında kritik tedarikçi seçim kriterlerinin belirlenmesi: havacılık sektöründe nitel bir araştırma. Uluslararası Yönetim İktisat ve İşletme Dergisi, ICMEB17 Özel Sayısı, 68-83.
  • Erdogan, D., & Tokgoz, N. (2020). The role of contract and relationship norms in the success of Information Technology Outsourcing. Eastern Journal of European Studies, 11(2), 229-250.
  • Friedl, G., & Wagner, S. M. (2012). Supplier development or supplier switching?. International Journal of Production Research, 50(11), 3066-3079.
  • Fusiripong, P., Baharom, F., & Yusof, Y. (2017). Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing. International Journal of Supply Chain Management, 6(3), 258-270.
  • Goo, J., Kishore, R., Rao, H. R., & Nam, K. (2009). The role of service level agreements in relational management of information technology outsourcing: an empirical study. MIS Quarterly, 33(1), 119-145. Goo, J., Huang, C. D., & Hart, P. (2008). A path to successful IT outsourcing: Interaction between service‐level agreements and commitment. Decision Sciences, 39(3), 469-506.
  • Govindan, K., Kannan, D., & Noorul Haq, A. (2010). Analyzing supplier development criteria for an automobile industry. Industrial Management & Data Systems, 110(1), 43-62.
  • Grover, V., Cheon, M. J., & Teng, J. T. (1996). The effect of service quality and partnership on the outsourcing of information systems functions. Journal of Management Information Systems, 12(4), 89-116. Harman, N. L., Bruce, I. A., Callery, P., Tierney, S., Sharif, M. O., O’Brien, K., & Williamson, P. R. (2013). MOMENT–Management of Otitis Media with Effusion in Cleft Palate: protocol for a systematic review of the literature and identification of a core outcome set using a Delphi survey. Trials, 14(1), 1-8.
  • Hirschheim, R., Heinzl, A., & Dibbern, J. (2006). Information System Outsourcing. Berlin: Springer. Ittner, C. D., Larcker, D. F., Nagar, V., & Rajan, M. V. (1999). Supplier selection, monitoring practices, and firm performance. Journal of Accounting and Public Policy, 18(3), 253-281.
  • Jonsson, P., & Zineldin, M. (2003). Achieving high satisfaction in supplier‐dealer working relationships. Supply Chain Management: An International Journal, 8(3), 224-240.
  • Kahraman, C., Engin, O., Kabak, Ö., & Kaya, İ. (2009). Information systems outsourcing decisions using a group decision-making approach. Engineering Applications of Artificial Intelligence, 22(6), 832-841.
  • Karami, A., Yazdani, H. R., Beiryaie, H. S., & Hosseinzadeh, N. (2010, September). A risk based model for is outsourcing vendor selection. In 2010 2nd IEEE International Conference on Information and Financial Engineering (pp. 250-254). IEEE.
  • Kern, T., & Willcocks, L. (2000). Exploring information technology outsourcing relationships: Theory and practice. The Journal of Strategic Information Systems, 9(4), 321-350.
  • Khan, S., Niazi, M., & Ahmad, R. (2010). Critical success factors for offshore software development outsourcing vendors: an empirical study. In Product-Focused Software Process Improvement: 11th International Conference, PROFES 2010, Limerick, Ireland, June 21-23, 2010. Proceedings 11 (pp. 146-160). Springer Berlin Heidelberg.
  • Kim, S., & Chung, Y. S. (2003). Critical success factors for IS outsourcing implementation from an interorganizational relationship perspective. Journal of Computer information systems, 43(4), 81- 90.
  • Koh, C., Ang, S., & Straub, D. W. (2004). IT outsourcing success: A psychological contract perspective. Information Systems Research, 15(4), 356-373.
  • Krause, D. R., Scannell, T. V., & Calantone, R. J. (2000). A structural analysis of the effectiveness of buying firms' strategies to improve supplier performance. Decision Sciences, 31(1), 33-55.
  • Krause, D. R., & Scannell, T. V. (2002). Supplier development practices: Product‐and service‐based industry comparisons. Journal of Supply Chain Management, 38(1), 13-21.
  • Kusrini, E., & Usman, A. H. (2018). Design for Supplier Performance Assessment Model of Information Technology Service Provider in Small Medium Enterprises in Indonesia. In MATEC Web of Conferences (Vol. 221, p. 02011). EDP Sciences.
  • Lacity, M., & Willcocks, L. (2008). Information systems and outsourcing: Studies in theory and practice. Springer.
  • Levina, N., & Ross, J. W. (2003). From the vendor's perspective: exploring the value proposition in information technology outsourcing. MIS Quarterly, 331-364.
  • Li, W., Humphreys, P. K., Yeung, A. C., & Cheng, T. E. (2007). The impact of specific supplier development efforts on buyer competitive advantage: an empirical model. International Journal of Production Economics, 106(1), 230-247.
  • Liu, W., & Li, Q. (2013, March). A multi-criteria decision making method based on linguistic preference information for IT outsourcing vendor selection in hospitals. In Proceedings of the 2013 International Conference on Information, Business and Education Technology (ICIBET 2013) (pp. 299-302). Atlantis Press.
  • Mukherjee, S., & Mukherjee, K. (2015). Selection decisions of offshore ITO service providers for strategic alliances-an AHP-based approach. International Journal of Business Information Systems, 20(2), 238-269.
  • Nazari-Shirkouhi, S., Ansarinejad, A., Miri-Nargesi, S. S., Dalfard, V. M., & Rezaie, K. (2011). Information systems outsourcing decisions under fuzzy group decision making approach. International Journal of Information Technology & Decision Making, 10(06), 989-1022.
  • Qi, C., & Chau, P. Y. (2012). Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies. Decision Support Systems, 53(4), 859-869.
  • Qi, C., & Chau, P. Y. (2015). Relationship or contract? Exploring the key factor leading to IT outsourcing success in China. Information Technology & People, 28(3), 466-499.
  • Rezaei, J., & Ortt, R. (2012). A multi-variable approach to supplier segmentation. International Journal of Production Research, 50(16), 4593-4611.
  • Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49-57.
  • Rezaei, J., Wang, J., & Tavasszy, L. (2015). Linking supplier development to supplier segmentation using Best Worst Method. Expert Systems with Applications, 42(23), 9152-9164.
  • Romule, K., Bak, O., Colicchia, C., & Shaw, S. (2020). Supplier performance assessment: Evidence from a UK-based manufacturing company and its suppliers. Benchmarking: An International Journal, 27(2), 817-838.
  • Sánchez‐Rodríguez, C., Hemsworth, D., & Martínez‐Lorente, Á. R. (2005). The effect of supplier development initiatives on purchasing performance: a structural model. Supply chain Management: An International Journal, 10(4), 289-301.
  • Simpson, P. M., Siguaw, J. A., & White, S. C. (2002). Measuring the performance of suppliers: an analysis of evaluation processes. Journal of Supply Chain Management, 38(4), 29-41.
  • TC Investment Office, (2021), “Why Invest Turkey? ICT Sektor?” available athttps://www.invest.gov.tr/en/library/publications/lists/investpublications/ict-industry.pdf (accessed 10 September 2022)
  • Wang, E. T. (2002). Transaction attributes and software outsourcing success: an empirical investigation of transaction cost theory. Information Systems Journal, 12(2), 153-181.
  • Watjatrakul, B. (2014). Vendor selection strategy for IT outsourcing: the weighted-criteria evaluation technique. Journal of Enterprise Information Management, 27(2), 122-138.
  • Westner, M., & Strahringer, S. (2010). Determinants of success in IS offshoring projects: Results from an empirical study of German companies. Information & management, 47(5-6), 291-299.
  • Verma, S., & Girdhar, P. (2020). Integrated framework for vendor management: An interpretivist approach. Journal of Management Research, 20(2), 63-74.
  • Yawar, S. A., & Seuring, S. (2020). Reviewing and conceptualizing supplier development. Benchmarking: An International Journal, 27(9), 2565-2598.
  • Yıldırım, A. & Şimşek, H. (2003). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin Yayıncılık, Ankara.
  • Zimmer, K., Fröhling, M., & Schultmann, F. (2016). Sustainable supplier management–a review of models supporting sustainable supplier selection, monitoring and development. International Journal of Production Research, 54(5), 1412-1442.
Toplam 49 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Dilek Erdoğan 0000-0002-2079-777X

Yeşim Kurt 0000-0002-9827-2471

İbrahim Rençber 0000-0002-0415-9866

Erken Görünüm Tarihi 30 Haziran 2023
Yayımlanma Tarihi 30 Haziran 2023
Kabul Tarihi 12 Haziran 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 5 Sayı: 1

Kaynak Göster

APA Erdoğan, D., Kurt, Y., & Rençber, İ. (2023). DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY. Erzincan Binali Yıldırım Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 5(1), 13-29. https://doi.org/10.46482/ebyuiibfdergi.1281735
AMA Erdoğan D, Kurt Y, Rençber İ. DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY. ebyuiibfdergisi. Haziran 2023;5(1):13-29. doi:10.46482/ebyuiibfdergi.1281735
Chicago Erdoğan, Dilek, Yeşim Kurt, ve İbrahim Rençber. “DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY”. Erzincan Binali Yıldırım Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi 5, sy. 1 (Haziran 2023): 13-29. https://doi.org/10.46482/ebyuiibfdergi.1281735.
EndNote Erdoğan D, Kurt Y, Rençber İ (01 Haziran 2023) DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY. Erzincan Binali Yıldırım Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 5 1 13–29.
IEEE D. Erdoğan, Y. Kurt, ve İ. Rençber, “DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY”, ebyuiibfdergisi, c. 5, sy. 1, ss. 13–29, 2023, doi: 10.46482/ebyuiibfdergi.1281735.
ISNAD Erdoğan, Dilek vd. “DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY”. Erzincan Binali Yıldırım Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 5/1 (Haziran 2023), 13-29. https://doi.org/10.46482/ebyuiibfdergi.1281735.
JAMA Erdoğan D, Kurt Y, Rençber İ. DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY. ebyuiibfdergisi. 2023;5:13–29.
MLA Erdoğan, Dilek vd. “DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY”. Erzincan Binali Yıldırım Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, c. 5, sy. 1, 2023, ss. 13-29, doi:10.46482/ebyuiibfdergi.1281735.
Vancouver Erdoğan D, Kurt Y, Rençber İ. DETERMINING IT SUPPLIER MONITORING CRITERIA USING BEST AND WORST METHODS: AN AIRLINE CASE STUDY. ebyuiibfdergisi. 2023;5(1):13-29.